Upon our arrival in Delhi Airport, we were struck by the well-organized infrastructure. We actually felt it was an oasis of efficiency, with swift and friendly service and an inviting ambience. Within less than 30 minutes after touch down, we went through immigration, collected our luggage and retrieved money from an ATM.
Why we were surprised? Our experiences with the Indian Embassy and the visa office in Vienna were quite different, to say the least… Neither can be reached by eMail (this is spring 2012!), phones are not answered. Yes, we are talking about a country that outsources IT-services for the Western world. Well, there is always a bright side: visa-applicants befriend each other during their repeated trips to the visa office. With only three trips there, Heidi was obviously a pretty efficient person… or the luckiest?